Everything you need to run mission-critical AI with confidence โ dedicated hardware, private networking, and white-glove support.
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Dedicated Infrastructure
Your own bare-metal cluster with zero noisy neighbors. Every GPU, every NVLink switch, every InfiniBand port โ reserved exclusively for your workloads.
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Private Networking
VPC isolation, private InfiniBand fabric, no shared routing. Your traffic never crosses a shared network โ air-gapped from day one.
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SLA-Backed Uptime
99.99% uptime SLA with financial credits for any breach. We put our money where our mouth is โ downtime credits automatically applied to your next invoice.
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Compliance Ready
SOC 2 Type II, HIPAA, GDPR, and ISO 27001 support out of the box. Our compliance package includes audit-ready documentation and a dedicated security liaison.
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Priority Support
Named account manager, <15min P1 response time, and a dedicated NOC team monitoring your cluster 24/7 โ not a ticket queue, a direct line.
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Custom Contracts
Reserved pricing, flexible payment terms, multi-year discounts, and purchase order support. We work the way enterprise procurement works.
Network Architecture
Zero-Trust Private Network. Your Data Never Touches Shared Infrastructure.
All inter-node traffic runs over your private InfiniBand fabric โ no public internet, no shared routing.
Security & Compliance
Enterprise-Grade Security. Not An Afterthought.
Every cluster ships with a comprehensive security posture โ hardened OS images, encrypted volumes, immutable audit logs, and continuous compliance monitoring.
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SOC 2 Type II
Annual audit
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HIPAA
Healthcare ready
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GDPR
EU data residency
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ISO 27001
Information security
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PCI DSS
Payment card scope
neocloudz โ compliance-audit-log โ live
MONITORING
Support & SLA
SLA That Means Something.
Financial credits for any downtime breach. No fine print, no excuses.
Our dedicated onboarding team handles everything โ from initial security review to your first production training run.
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Security Review
Day 1โ2
02
Network Config
Day 3โ4
03
Cluster Provisioning
Day 5โ7
04
Integration & Testing
Day 8โ14
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Go Live
Day 15
Customer Stories
Trusted by Teams Running Mission-Critical AI.
NeoCloudz gave us a dedicated cluster with 99.99% uptime and our own InfiniBand fabric. Training runs that used to fail on shared infrastructure now complete reliably every time.
SR
Sarah R.
VP of Infrastructure ยท Acme AI
The dedicated NOC and named account manager made our HIPAA compliance audit straightforward. Having SOC 2 Type II out of the box saved us months of work.
MK
Marcus K.
CTO ยท Meridian AI
From security review to Go Live in 12 days. The migration team handled our complex VPC setup and we were training on 128 B300s before the end of the second week.
JL
Jessica L.
Head of ML Ops ยท Vertex Labs
FAQ
Enterprise Questions.
Everything you need to know about running mission-critical AI on dedicated infrastructure.
What does "dedicated infrastructure" actually mean?+
Dedicated infrastructure means your GPUs, InfiniBand switches, NVLink fabric, and storage are exclusively reserved for your organization โ not shared with any other customer at any time. There are no hypervisors, no noisy neighbors, and no resource contention. You get bare-metal access with full hardware visibility and root-level control.
How does NeoCloudz handle compliance certifications?+
NeoCloudz maintains SOC 2 Type II, HIPAA, GDPR, and ISO 27001 compliance at the infrastructure level. Upon signing an Enterprise agreement, you receive access to our Trust Center with audit reports, penetration test results, and a shared responsibility matrix. A dedicated security liaison is assigned to assist with your organization's internal compliance audits.
What happens if NeoCloudz misses the SLA?+
SLA breaches trigger automatic service credits applied to your next invoice โ no claim required, no negotiation. Enterprise customers receive 10% credit per 0.01% downtime below 99.99%. Mission Critical customers receive 25% credit per incident. Credits are calculated monthly and detailed in your billing dashboard.
How long does the migration process take?+
Our standard Enterprise onboarding is 15 business days from contract signature to production Go Live. This includes a security architecture review (Days 1โ2), VPC and network configuration (Days 3โ4), bare-metal cluster provisioning (Days 5โ7), integration testing and runbook creation (Days 8โ14), and final production cutover (Day 15). Accelerated onboarding is available for qualifying customers.
Can we negotiate custom contract terms and multi-year pricing?+
Yes. All Enterprise agreements are fully negotiable. We support purchase order invoicing, multi-year committed use discounts (up to 40% vs on-demand), custom payment terms, and committed capacity reservations. Contracts can be structured as monthly, quarterly, or annual billing cycles. Contact our enterprise sales team to begin a custom quote.
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Ready to Go Enterprise?
Join the teams running mission-critical AI on NeoCloudz dedicated infrastructure.
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